Bluebook testimonials: real savings and real support

Editor’s note: Healthcare Bluebook™, which has helped Samaritan Ministries members to find fair health care prices for several years, has been renamed Valenz Bluebook following its acquisition by Valenz Health. These testimonies are from members who were helped before the name change. Samaritan members can still access these Bluebook services through their Samaritan Dashboard.

Personal support helps member find quality care at fair priceAfter a long journey of trying to find a quality doctor in my area to perform a necessary surgery, I had a surgery date, and then I got the estimate from the hospital for the facility. It seemed really high and I remembered seeing something about Healthcare BlueBook on Samaritan’s website. I went through the SMI link to get a Healthcare Bluebook representative and called, not really knowing what they could do for me.When I called, the sweetest representative, Christy, was on the other end of the line. She was so reassuring. She asked me some questions, including how far I was willing to travel. She called back in a few days with several options. After a few calls, she found me a practice about two hours away with high quality doctors. I went for a consultation, and I knew I was in good hands. Yes, there was a commitment on my part (driving approximately two hours for appointments and surgery), but the money she saved me was over $35,000! Totally worth it!From there, Christy managed everything for me on the billing side. She and her team negotiated the fees for the surgeon, facility, and anesthesiology. They purchased a voucher, and she has managed everything on the SMI end for me.Christy has regularly checked in with me after appointments, surgery, recovery, follow-ups, etc.I cannot recommend Healthcare Bluebook and Samaritan Ministries enough. If you have an upcoming surgery, you should give Bluebook a call. They will likely save you money, and you’ll gain friends in the process.

Shelly, Kentucky

Real support through every step of care

WOW! I was dreading researching local options for minor surgery for my husband, James. Healthcare Bluebook™ made the entire process so easy! From the first point of contact, we had one person to work with, and she took the weight of researching doctors and facility options, negotiating fair prices, making payment arrangements, and even scheduling the initial appointment all off my plate. She checked in at several points to make sure all went well, and she’s still available should some billing questions arise later. It was an amazingly refreshing experience!

Tracy, Pennsylvania

Health care navigation from planning to recovery

From the very start, Healthcare Bluebook was impeccable. I felt like they took care of everything and always kept me well informed. They helped me develop a plan for my surgery and thoroughly researched the best orthopedic surgery center for me. They responded quickly to any problems or concerns and took charge of it! They were a blessing, and I can’t say enough wonderful words about this support service!

Shawn, Minnesota

Member saved more than half for surgery

Recently we benefited for a second time by using Healthcare Bluebook. In my first experience, Healthcare Bluebook helped me find a facility (and doctor) for a routine colonoscopy at one third the cost of any local option. That directly saved us thousands of dollars since this was an unshareable need.

More recently, Bluebook not only found a facility and doctor for a surgery but also facilitated upfront payment in coordination with Samaritan Ministries, once again at a third of what the same procedure would have been at a local facility. These savings not only helped us personally (including the Initial Unshareable Amount being waved), but it also helps the members who will be sharing our need. The personnel at both Samaritan and Healthcare Bluebook made the entire process stress-free. Therefore, I highly recommend that all members use Bluebook whenever possible.

Douglas, Pennsylvania