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X. Submitting Medical Needs
Please carefully follow these instructions for submitting your medical needs.
A. First verify that your medical need meets the Publishable Needs Guidelines (Sections VI–IX). Next, call Samaritan Ministries toll free at
877-764-2426 and give your last name and then first name. You will be directed to a Member Services specialist who will mail you a Need Processing
packet.
B. Read the instructions in the Need Processing packet and follow them carefully.
C. Along with your Need Processing Form, you must submit original and itemized bills to Samaritan Ministries. Ask your health care provider to
itemize all bills, and make copies to keep for your own records.
D. Read the “Suggested Procedures for Negotiating a Reduction” and seek a reduction. Reductions may decrease the $300 unpublishable amount for
your need, and reductions help reduce the burden for all members.
E. On the “Bill List,” list the amounts you have been billed. Also list any payments by other agencies and discounts from the health care
provider. These reductions will not be published.
F. Total the columns on the “Bill List” and number your bills according to the list.
G. Fill out the Member Questionnaire. Your need will not be published without it.
H. Have your pastor fill out and sign the Pastor’s Verification Form. Your need will not be published unless it is completed.
I.
Include a letter or note explaining the incident so we can better understand your need. Describe how we may pray for you or give praise for
how God is already working in the situation. Unless you request otherwise, a short summary of your condition will be included in the monthly Prayer Guide and in the assignment
sheet sent to the members who will be sharing with you.
J. Mail your need to Samaritan Ministries in the need envelope provided. Correctly submitted needs are generally published in 30-60 days,
helping you to pay the medical bills in a timely fashion.
K.
If additional bills for the same need arrive after you have submitted your need, call for an Add-on Form designated for your need, to submit the additional bills.
L. If you are treated for an illness or medical condition in another country, the entire itemized billing statement must be written or translated
in English, and the cost must be converted to U.S. dollars.
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